Refund and Return Policy for Evorigpc

Effective Date:  January 5, 2025.

At Evorigpc, we are committed to ensuring customer satisfaction. This Refund and Return Policy outlines the conditions under which you may return a product, request a refund, or exchange an item. By making a purchase on our website, https://evorigpc.com/, you agree to comply with the terms outlined below.

Contact Information For any questions or concerns regarding this policy, please contact us at:

  • Street: 151 S 400th E #10, Saint George, Utah (UT), 84770

  • Phone Number: (435) 656-3208

  • Email: info@evorigpc.com

1. Return Eligibility

To qualify for a return, the following conditions must be met:

  • The product must be in its original, unused condition with all tags, packaging, and accessories included.

  • Returns must be initiated within 30 days of receiving the item.

  • Proof of purchase, such as a receipt or order confirmation, is required.

Products that show signs of wear, damage, or alteration may not be eligible for a return.

2. Non-Returnable Items

The following items are not eligible for return:

  • Final sale or clearance items.

  • Gift cards.

  • Customized or personalized products.

  • Items purchased from third-party retailers or resellers.

3. Refund Process

If your return is approved, refunds will be processed as follows:

  • Refunds will be issued to the original payment method used during the purchase.

  • Allow 5-10 business days for the refund to reflect in your account, depending on your financial institution.

  • Shipping fees and handling charges are non-refundable unless the return is due to an error on our part.

4. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact our customer service team at info@evorigpc.com or call us at (435) 656-3208.

  2. Provide your order number, a description of the issue, and any relevant photos if applicable.

  3. You will receive instructions on how to return the item, including the return address and shipping guidelines.

5. Exchanges

Evorigpc offers exchanges for defective or damaged items. To request an exchange:

  1. Contact us within 7 days of receiving the item.

  2. Provide proof of the defect or damage through photos.

  3. We will arrange for a replacement item to be shipped once the original product is returned and inspected.

6. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

  • For defective or incorrect items, a prepaid return shipping label will be provided.

  • We recommend using a trackable shipping method to ensure your return is delivered safely.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@evorigpc.com with your order number and detailed photos of the damage or defect. We will work with you to resolve the issue promptly.

8. Cancellations

Orders may be canceled within 24 hours of placement for a full refund. After 24 hours, cancellations may not be possible if the order has already been processed or shipped. Contact us at info@evorigpc.com to request a cancellation.

9. Exceptions

Evorigpc reserves the right to refuse a return or refund if:

  • The product does not meet the eligibility criteria.

  • The return is initiated after the 30-day window.

  • Fraudulent activity is suspected.

10. Governing Law

This Refund and Return Policy is governed by the laws of the State of Utah, USA. Any disputes arising under this policy will be resolved in accordance with Utah state law.

Thank you for choosing Evorigpc. We value your business and strive to provide you with luxury timepieces of the highest quality. For more information, visit https://evorigpc.com/ or contact us directly at info@evorigpc.com.